Crown Yourself With Our Jeweled Headbands.
At Elysian Hair Collection, we strive for a high level of quality assurance and customer satisfaction. If you are not satisfied with your order, we allow for an exchange on sealed and non-tampered with products, packaged with seal intact, within 3 days of receiving your order. All wigs are custom so are final sale.
NO refunds will be issued.
In the case of exchanging, you may contact us via email: email@example.com including your full name and order # stating the reason for the exchange.
You are responsible for purchasing the return label postage for all exchanges. We suggest when mailing to request a tracking number as we take NO responsibility for lost return products.
Your order will be processed and shipped out within 3-5 business days. It will then arrive to you within 1-2 business days from the date it is shipped. Because our full lace wigs are custom, please allow up to an additional 2-5 days for processing before being shipped out. During sales and holidays, please be aware that this processing time can be delayed but all delays will be communicated via email.
ALL orders are delivered without request of signature unless requested by the customer. If needed, please specify in the note to the seller box!
Please note, Elysian Hair Collection, LLC. is not responsible for lost packages once they are noted as delivered from the shipping carrier.